Privacy Policy

Last Updated: January 2026

SAY PTS respects your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website.

Information We Collect

Information You Provide:

When you contact us through forms or email, we may collect your name, email address, phone number, company name, and any message you send.

Automatic Information:

We automatically collect basic information about your visit, including your IP address, browser type, pages viewed, and visit duration through standard web server logs and analytics tools.

Cookies:

We use cookies to improve your experience and analyze site traffic. You can disable cookies in your browser settings, though some site features may not work properly.

How We Use Your Information

We use your information to:

Respond to your inquiries
Provide information about our services
Improve our website
Send occasional updates (only with your permission)
Comply with legal requirements

Sharing Your Information

We do not sell or rent your personal information. We may share it only with:

Service providers who help us operate our website (i.e. hosting and email services)
Legal authorities when required by law
Professional advisors under confidentiality obligations

Third-Party Services

We may use services like Google Analytics to understand how visitors use our site. These services have their own privacy policies.

Your Privacy Rights

Under Canadian privacy law (PIPEDA) and BC's privacy legislation, you have the right to:

Access the personal information we hold about you
Request corrections to your information
Withdraw consent for marketing communications
Request deletion of your information (subject to legal requirements)

Data Security

We use reasonable security measures to protect your information from unauthorized access or disclosure. However, no internet transmission is completely secure.

Data Retention

We keep your personal information only as long as needed to fulfil the purposes outlined here or as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new date.

By using our website, you consent to this Privacy Policy.